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OOC MINUTES MAY 7, 2009 |
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OPERATIONS & OVERSIGHT
COMMITTEE MINUTES 5-7-09
PRESENT
- Yves Chery, Chair
- Ed C. Morris, Vice Chair
- Edward L. Blecksmith
- James P. Harris
- Sadonya Antebi, Alternate
MEMBERS AT LARGE
- Les Robbins
- Simon S. Russin
STAFF, ADVISORS, PARTICIPANTS
- Robert Hill
- Janice Golden
- Gregg Rademacher
- Fern Billingy
- Stephen Gibbs
- Gloria Harriel
- Kimberly Hines
- Nai-len Ishikawa
The meeting was called to order by Chairman Chery at 11:05 a.m.
- APPOINTMENT OF VOTING MEMBER(S) IN THE EVENT ONE OR MORE REGULAR COMMITTEE
MEMBERS ARE ABSENT
All regular members of the Committee were present.
- APPROVAL OF THE MINUTES OF THE REGULAR MEETING OF APRIL 9, 2009
A motion was made by Mr. Morris seconded by Mr. Blecksmith, to approve the
minutes of the regular meeting of April 9, 2009.
The motion passed unanimously.
- FOR INFORMATION
- Overpayment & Forgery Receivables (Period Ending March 31, 2009) Nai-len
Ishikawa/Gloria Harriel/Stephen Gibbs
Nai-len Ishikawa, Gloria Harriel, and Stephen Gibbs presented the status
report on overpayment and forgery receivables for the period ending March
31, 2009. There are currently 233 overpayment and forgery cases. Overpayments
are broken out into three categories:
- Death related as a result of late death notification
The majority of the cases are as a result of late death notification.
This occurs when we are notified one or more months after the member
is deceased. However, we have made improvements on detecting deceased
members. We are now on-line with County DHR (Public Health) so we are
learning of deaths quicker than previously. Also, we have placed a
new backer statement on the direct deposit notice, indicating who to
contact upon the death of a member. In the last six months, the number
of new cases has decreased from 85 to 41 over the previous six month
period.
- Incorrect computation
We are changing procedures to reduce the number of miscalculations, i.e.
supervisors monitoring errors, and retraining of staff. We are also
working with the Systems Division to upgrade some programs to locate
errors sooner. The number of new cases in this area has decreased from
21 to 12 over the previous six month period.
- Miscellaneous
These are situations over which staff has no control, i.e. members cashing
multiple checks at check cashing locations. A member reports a missing
check, a new check is reissued and cashed, then the first check is
cashed “in good faith” at a check cashing service, and LACERA is responsible
for payment even though there was a stop payment on the check. To combat
this, we now have a procedure in place to obtain permission from the
member upfront to collect the overpayment if both checks are cashed.
Therefore, LACERA can take the following months’ check for reimbursement
of the overpayment. The number of new cases has decreased from 34 to
13 over the previous six month period.
The total number of new cases has decreased from 140 to 66 over the last
six month period, a reduction of 38%.
At the end of 2008, we did a pilot program of five test cases with the
collections branch of the Treasurer/Tax Collector. They have additional
resources to track down and claim monies. In November/December they were
able to collect a large sum of money on one very difficult case. We are
currently working with them to see if we could utilize their services in
the future.
- MISCELLANEOUS
- PUBLIC COMMENT
- GOOD OF THE ORDER
(For discussion purposes only)
- VII. ADJOURNMENT
6/12/09

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