ABOUT LACERA

OPERATIONS & OVERSIGHT COMMITTEE AGENDA 4-15-10

LACERA

300 N. Lake Ave., Suite 810
Pasadena, CA 91101

9:00 AM
Although the meeting is scheduled for 9:00 AM, it can start anytime thereafter, depending on the length of the Board of Retirement and IBL meetings.

• COMMITTEE MEMBERS

• Yves Chery, Chair
• Edward L. Blecksmith, Vice Chair
• William de la Garza
• Will Pryor
• Ed C. Morris, Alternate

1. APPOINTMENT OF VOTING MEMBER(S) IN THE EVENT ONE OR MORE REGULAR COMMITTEE MEMBERS ARE ABSENT
2. APPROVAL OF THE MINUTES OF THE REGULAR MEETING OF MARCH 4, 2010
3. ACTION ITEMS

   1. Recommendation as submitted by John Popowich, Division Manager, Member Services: That the Committee approve the release of a Request for Quotations from qualified vendors to conduct a Member Services Call Center Audit and Training. (Memorandum dated April 7, 2010)

4. FOR INFORMATION

   1. Microfiche Conversion Technologies
      Eddie Paz, Justin Stewart

5. MISCELLANEOUS
6. PUBLIC COMMENT
7. GOOD OF THE ORDER
8. ADJOURNMENT

The Board of Retirement has adopted a policy permitting any member of the Board to attend a standing committee meeting open to the public. In the event five or more members of the Board of Retirement (including members appointed to the Committee) are in attendance, the meeting shall constitute a joint meeting of the Committee and the Board of Retirement. Members of the Board of Retirement who are not members of the Committee may attend and participate in a meeting of a Board Committee but may not vote on any matter discussed at the meeting. The only action the Committee may take at the meeting is approval of a recommendation to take further action at a subsequent meeting of the Board.

Documents distributed to members of the Committee less than 72 hours prior to the meeting will be available for public inspection at LACERA at the time they are distributed to a majority of the Committee, provided the documents are subject to public disclosure and relate to an open session of the Committee. Such documents may be viewed Monday through Friday during normal 9:00 a.m. to 5:00 p.m. business hours. LACERA is located at 300 N. Lake Avenue, Suite 820, Pasadena, California.

Persons requiring an alternative format of this agenda pursuant to Section 202 of the Americans with Disabilities Act of 1990 may request one by calling Cynthia Guider at (626)-564-6000, from 8:30 a.m. to 5:00 p.m. Monday through Friday, but no later than 48 hours prior to the time the meeting is to commence. Assistive Listening Devices are available upon request. American Sign Language (ASL) Interpreters are available with at least three (3) business days notice before the meeting date.

12/7/09