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Retirement Plan D - General Member

SECTION 11 | LACERA Educational & Service Resources

From the day you enter the LACERA family, we provide you with a wealth of educational resources and service options.

From workshops explaining strategies for maximizing your retirement, to quarterly newsletters discussing matters related to your membership, to lacera.com, our online reservoir of all things LACERA… we communicate with you as you navigate through your County career.

Educational Resources

Workshops

Our New Member Interactive Workshop on lacera.com provides new employees an easy and convenient introduction to LACERA.

We also offer a series of Outreach Workshops to educate and assist you in all stages of your career. New Member, Mid-Career, and Pre-Retirement Workshops provide valuable information regarding long-range retirement planning, and offer knowledge you can use to maximize your retirement benefit. Workshop schedules are online. Call 1-800-786-6464 to register for a Workshop.

Web Site

Visit lacera.com for the latest information on matters related to retirement and LACERA policies, procedures, and annual reports. Specialized web sections include:

  • My LACERA, the secure member-only section of lacera.com that serves as your personal retirement network.
  • Calculators that estimate your retirement allowance, cost to purchase ARC, etc.
  • LACERA printed materials can be accessed on the Brochures & Forms page.

Quarterly Newsletters

PostScript, our newsletter covering issues affecting retirement, such as plan benefits, legislation, BOR bylaws, administrative procedures, and member service enhancements, is mailed quarterly to active members. The newsletter also highlights member services and resources, along with other material of interest.

Retirees receive our Spotlight on Retirement newsletter which focuses on member service enhancements, administrative procedures, retiree health care benefits, legislation impacting retirees, and general information regarding the overall retirement system.

Annual Benefit Statement

LACERA sends an Annual Benefit Statement to all active and deferred members in the month following their birthday. The statement displays personal member data including contributions on deposit, credited interest, amount of service credit, taxability of account, named beneficiary(ies) and, if the member is eligible to retire, an estimated monthly retirement benefit.

Service Resources

Call Center

Our friendly and knowledgeable Retirement Benefits Specialists in the Call Center are available to answer your retirement-related questions Monday through Friday from 7:00 a.m. to 5:30 p.m. Our Call Center can also assist active and deferred members in completing a name change and/or a change of beneficiary(ies) over the phone. Additional phone transactions may be available to retirees. To speak with a Retirement Benefits Specialist, call 1-800-786-6464.

Public Counter

One-on-one consultations with a Retirement Benefits Specialist are available at our Public Counter on a walk-in basis Monday through Friday from 7:00 a.m. to 5:00 p.m. Weekday appointments may be scheduled by calling 1-800-786-6464.

Email

You can also communicate with LACERA via email at welcome@lacera.com.

Mailing Address

Address all written correspondence to:
LACERA
PO Box 7060
Pasadena, CA 91109-7060

6/16/09