SECTION 10 LACERA Educational & Service Resources
From the day you enter the LACERA family, we provide you with a wealth of educational resources and service options.
From workshops explaining strategies for creating the retirement scenario best suited to your personal situation, to quarterly newsletters explaining our latest service options and other matters related to your membership, to lacera.com, our online reservoir of all things LACERA… we stand with you as you navigate through your County career.
Educational Resources
Workshops
We offer a series of Outreach Workshops to educate and assist you in all stages of your career. LACERA New Member, Mid-Career, and Pre-Retirement Workshops provide valuable information regarding long-range retirement planning, and offer knowledge you can use to maximize your retirement and position you and your family to gain the greatest available advantage. Call 1-800-786-6464 to register for a Pre-Retirement Workshop.
Web Site
Visit lacera.com for the latest information on matters related to retirement law and LACERA policies, procedures, and annual reports. Specialized web sections include My LACERA, Ask LACERA, and the Brochures & Forms page:
- My LACERA is the secure member-only section of lacera.com that serves as your personal retirement network. Visit it to create your own personalized Retirement Benefit Estimate, view your contributions (if any) and plan data, Annual Benefit Statement, and history of LACERA interactions. My LACERA is under continual expansion; check it often to take advantage of new features.
- Calculators that estimate your retirement allowance, cost to purchase ARC, etc.
- Ask LACERA, our online information source, provides instant answers to general questions.
- LACERA printed materials can be accessed on the Brochures & Forms page.
Quarterly Newsletters
PostScript, our newsletter covering issues affecting retirement, such as plan benefits, legislation, BOR bylaws, administrative procedures, and member service enhancements, is mailed quarterly to active members. The newsletter also highlights member services and resources, along with other material of interest.
Retirees receive our Spotlight on Retirement newsletter which focuses on member service enhancements, administrative procedures, retiree health care benefits, legislation impacting retirees, and general information regarding the overall retirement system.
Annual Benefit Statement
LACERA sends an Annual Benefit Statement to all active and deferred members in the month following their birthday. The statement displays personal member data including contributions (if any) on deposit, credited interest, amount of service credit, taxability of account, named beneficiary(ies) and, if the member is eligible to retire, an estimated monthly retirement benefit.
Service Resources
Call Center
Our friendly and knowledgeable Retirement Benefits Specialists in the Call Center are available to answer your retirement-related questions Monday through Friday from 7:00 a.m. to 5:30 p.m. To speak with one of them, call 1-800-786-6464.
Phone Transactions
In addition to answering questions, the Retirement Benefits Specialists in LACERA's Call Center will assist active and deferred members in completing a name change and/or a change of beneficiary(ies) over the phone. Additional phone transactions may be available to retirees. Call 1-800-786-6464.
Public Counter
One-on-one consultations with a Retirement Benefits Specialist are available at our Public Counter on a walk-in basis Monday through Friday from 7:00 a.m. to 5:00 p.m. Appointments may be scheduled by calling 1-800-786-6464. Weekday appointments are available.
Email
You can also communicate with LACERA via email at welcome@lacera.com.
Mailing Address
Address all written correspondence to:
LACERA
PO Box 7060
Pasadena, CA 91109-7060
6/16/09