PacifiCare and
Secure Horizon's program, A Solution for
Caregivers, is a support program for enrollees, who are
caregivers, to use to find answers, services, and support to care for
a relative, spouse, or even themselves. The program itself is divided
into two main elements: The Care Resource Center and
Geriatric Care Manager Services. Retirees have unlimited
access to the Care Resource Center through a toll-free number,1-866-896-1895.
Services include:
- Specialists who
help you understand your family’s needs and make suggestions.
- Research and screening
services that review adult day care, in-home care, meal delivery, transportation,
housekeeping, etc. These services may be able to identify community
programs that will save you money.
- Referrals to
lawyers specializing in elder legal issues with up to 2 hours of free
legal consultation on up to 4 topics per year, plus discounts for additional
consultations.
The Care Resource Center can also arrange for an in-person
consultation with a credentialed Geriatric Care Manager (GCM). Six hours
of Geriatric Care Manager time is included in the program at no member
cost. Geriatric Care Managers can meet with you in your family member’s
home to make suggestions and recommendations to help him or her live independently
longer. They may also suggest home safety improvements and features. If
you are considering assisted living, a GCM can help you find the best
facility to meet your needs.
If you are part of PacifiCare or Secure Horizons, you may access A
Solution for Caregivers by calling the toll-free access
number at 866-896-1895, 24 hours a day, 7 days a week.
If you are not part of PacifiCare or Secure Horizons,
but think that A Solution for Caregivers
can help you with your care-giving obligations, contact the LACERA
Retiree Health Care Division to find out how to enroll in a health
plan from PacifiCare or Secure Horizons.
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