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  LACERA Home Page > LACERA Privacy Policies  
     
   LACERA PRIVACY POLICIES  
   
 
LACERA’S PRIVACY PROGRAM
LACERA's mission is to produce, protect, and provide the promised benefits. An important aspect of this mission is protecting the privacy of our members and their beneficiaries. Accordingly, LACERA does not sell or trade members' personal information; nor does LACERA disclose it to anyone other than those who need it to provide member services or those who are legally entitled to it. LACERA's privacy practices are impacted primarily by two key laws, the 1937 Act and the HIPAA Act of 1996.

1937 Act
In the 1937 Act, California Government Code 31532 precludes disclosure of LACERA's member records and sworn statements unless proper authorization is provided.

HIPAA
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects the privacy and security of your individually identifiable personal health information (PHI), and imposes certain administrative requirements.

Beyond these legal requirements, LACERA continuously reviews legislation and privacy practices to improve LACERA's efforts to ensure the privacy of our members. To protect the privacy of our member's personal information, LACERA has adopted a Privacy Program, which consists of the following:

Privacy Officer
LACERA’s Privacy Officer is the Chief of Internal Audit. He may be reached at 626-685-4620. All inquiries regarding LACERA’s privacy policy and HIPAA privacy rule compliance should be directed to the Privacy Officer.

You may obtain records from LACERA either through written authorizations from the individual whose records you are seeking or through a subpoena. See FORMS to download an "Authorization to Release Health Information". To submit a subpoena, please serve the subpoena to the "Custodian of Records" and deliver it to:
LACERA
300 North Lake Avenue
Pasadena, CA  91101
(Note that LACERA does not accept subpoenas by mail or fax.)

Privacy Policy
Click here to access LACERA's Privacy Policy (updated 2-9-06)

Privacy Training for LACERA Staff and Board Members
LACERA provides training for its board members and staff to enable them to protect the privacy of its members' personal information. LACERA's privacy officer is responsible for designing and updating the privacy training to ensure that LACERA provides current information and effective tools to its staff and board members.

Forms
Click here to access the Authorization for Release of Health Information form

FAQs
Q. What does the term "unauthorized use" or "unauthorized access" mean?
A. In LACERA's Privacy Policy, the term "unauthorized use" is used interchangeably with "unauthorized access." These terms refer to any access, acquisition, use, or distribution of confidential information (either personal information, protected health information, or LACERA's proprietary information) in violation of LACERA's business and privacy policies, or applicable laws.

Contact Us
Privacy Officer@lacera.com
You may obtain records from LACERA either through written authorizations from the individual whose records you are seeking or through a subpoena. See FORMS to download an "Authorization to Release Health Information". To submit a subpoena, please serve the subpoena to the "Custodian of Records" and deliver it to:
LACERA
300 North Lake Avenue
Pasadena, CA  91101
(Note: LACERA does not accept subpoenas by mail or fax.)

LACERA’s web site privacy statement

12/19/07

 

Email: Welcome@LACERA.com - 1-800-786-6464 - 626-564-6132 - Fax: 626-564-6155 - Business Hours M-F 8:00 AM - 5:00 PM
Office address: 300 N. Lake  Pasadena, CA  91101-4199 
- Mailing address: P.O.Box 7060  Pasadena, CA  91109-7060

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Glossary last updated: Sun Mar 30 19:24:15 PST 2008