The Member Services and Retirement Healthcare Call Centers are open Monday – Friday from 7:00 AM to 5:30 PM (except holidays). For the month of January we will be extending our call center service to Saturday, January 23rd and January 30th from 7:00 AM to 12:00 PM.

Due to COVID-19 Safety Protocols our Member Service Center in Pasadena remains closed. However, you can schedule a Virtual Member Services through our Appointment Center.

CEO Update: LACERA Retirement Webinars

LACERA continues to find exciting new ways to continue providing essential services for our members. We are proud to announce that we have expanded our partnership with Empower Retirement and are now offering several virtual retirement webinars to ensure you receive the information and resources you need to be confident in retiring. Read More.