The Member Services and Retirement Healthcare Call Centers are open Monday – Friday from 7:00 AM to 5:30 PM (except holidays). For the month of January and February we will be extending our call center service to Saturday, January 30,  February 6, February 20, and February 27 from 7:00 AM to 12:00 PM.

Due to COVID-19 Safety Protocols our Member Service Center in Pasadena remains closed. However, you can schedule a Virtual Member Services through our Appointment Center.

2/24/21 CEO Update: Vaccine Information and Additional Phone Service Hours

I hope you and your loved ones are healthy and safe as we continue to endure the ongoing COVID-19 pandemic. Now that vaccines from several pharmaceutical companies have begun to be distributed, I wanted to share with you how LACERA is working to ensure you and other members continue to receive the service and care you deserve. Read More.

Annual Notice of Your Right to Elect or Revoke Federal Tax Withholding

The monthly pension payment you receive from LACERA is subject to federal income tax withholding, although a service-connected disability retirement could provide you with an exception. You may elect not to have federal income tax withheld, or otherwise change your withholding election, at any time by filing a completed Form W-4P/DE-4P tax withholding election in the manner discussed below. Read More.