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  1. About LACERA

    About LACERA

    City of Los Angeles skyline
    Our mission is to produce, protect, and provide the promised benefits to our members.
    1. Who We Are

      1. News
      2. Careers
      3. Business Opportunities
      4. Contact Us
    2. Leadership

      1. Board of Retirement
      2. Board of Investments
      3. Board Meetings
      4. Executive Team
      5. Divisions
    3. Accountability

      1. Retirement Law
      2. Governing Documents
      3. Investments
      4. Annual Reports
      5. Public Records
  2. Active Members

    Active Members

    A busy crowd walking by buildings.
    Our defined benefit plans were created to provide you with financial security.
      1. General Plans

      2. Plans A/B/C
      3. Plan D
      4. Plan E
      5. Plan G
      6. Safety Plans

      7. Plans A/B
      8. Plan C
    1. Active Service

      1. Contributions
      2. Service Credit
      3. Compensation
      4. Reciprocity
      5. Terminating Service
      6. Felony Forfeiture
      7. Pre-Retirement Divorce
      8. Disability Retirement
    2. Retirement Planning

      1. Benefit Estimates
      2. Steps to Prepare
      3. Ready to Retire
      4. Workshops
      5. Retirement Options
      6. Beneficiaries
      7. Power of Attorney
  3. Retirees and Families

    Retirees and Families

    View of dock overlooking the water.
    Your monthly allowance is guaranteed, and benefits extend to families and survivors.
    1. Retirement Payments

      1. Cost of Living
      2. Direct Deposit
      3. Tax Requirements
      4. Returning to Work
      5. Divorce
      6. Admin Appeals
    2. Families and Survivors

      1. Benefits Process
      2. Eligible Beneficiaries
      3. Survivor Benefits
      4. Survivor Healthcare
      5. Taxability of Benefits
  4. Retiree Healthcare

    Retiree Healthcare

    The hallway of a hospital.
    We provide comprehensive healthcare plans and resources to keep you healthy in retirement.
    1. Program Basics

      1. Healthcare Eligibility
      2. Paying for Coverage
      3. Manage Your Enrollment
      4. Medicare
      5. COBRA
      6. Healthcare Resources
      7. Healthcare Legislation
    2. Healthcare Plans

      1. Anthem Blue Cross of CA
      2. CIGNA
      3. Kaiser Permanente
      4. SCAN
      5. United Healthcare
      6. Dental/Vision Plans

Who We Are

  1. News
  2. Careers
  3. Business Opportunities
  4. Contact Us
    1. Appointments
    2. Holiday Schedule
Begin content

Call

Our Retirement Benefits Specialists are available to serve you five days a week, except for County holidays.

Call Center (Retirement Information)
800-786-6464 (toll-free, continental U.S.)
626-564-6132 (international)
M–F, 7 a.m.–5:30 p.m.
Business Line
626-564-6000
Fax: 626-564-6155
M–F, 8 a.m.–5 p.m.

Log In

My LACERA is your personal retirement benefit account, available online 24/7. Use My LACERA for secure document uploads and emails, as well as self-service transactions.  

Account log in: My LACERA

If you aren't registered for My LACERA, learn more here.

Email

Retirement info and general inquiries: welcome@lacera.com
Retiree Healthcare: healthcare@lacera.com
Website comments: webmaster@lacera.com
Media Inquiries: eric@ekapr.com

Please note that we cannot accept attachments with email correspondence. If you would like to submit documents related to your LACERA account, please log in to My LACERA and select the Upload link on the top right.

Visit

Before visiting, you will need to make an appointment to talk with a Retirement Benefits Specialist, as we do not accept walk-ins.

Member Service Center
300 N. Lake, located in the lobby
Pasadena, CA, 91101-4199
M–F, except County holidays
7 a.m.–5 p.m. (closed for lunch 12–1 p.m.)
Holiday Schedule

We are conveniently located just off the 210 Freeway at the Lake Avenue exit, directly next to the Metro Gold Line Lake Station. The parking entrance is on the east side of the building on North Mentor Avenue between Corson Street and Locust Street. Bring your parking ticket with you for validation.

Drop-Off

Our secure onsite mailbox is located to the right of the main lobby entry doors at 300 N. Lake in Pasadena.

You can drop off documents (such as original certificates, applications, and completed forms) or mail for LACERA at any time (please submit your documents in a sealed envelope). Documents are picked up Monday through Friday, except on holidays. We mark a document as "received" if it is dropped before 4 p.m. during the week. Any document placed in the maildrop after 4 p.m. is picked up the next business day.

Mail

Send correspondence to:
LACERA
P.O. Box 7060
Pasadena, CA 91109-7060

Los Angeles County Employees Retirement Association

Appointment Reservations
LACERA
Los Angeles County Employees Retirement Association

Member Service Center

M – F, 7 a.m. – 5 p.m. PT

Holiday Schedule

300 N. Lake Ave.
Pasadena, CA 91101

Contact Us

Member Services Call Center

M – F, 7 a.m. – 5:30 p.m. PT

800-786-6464

Retiree Healthcare

800-786-6464

Business

M – F, 8 a.m. – 5 p.m. PT

PO Box 7060
Pasadena, CA 91109-7060

Phone 626-564-6000

Fax 626-564-6155

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